Shipping Policy

Shipping Policy – Luxurious Rootz Apparel

Effective Date: January 2026

All Luxurious Rootz apparel is made to order and fulfilled through our print partner, Printful. This allows us to provide custom-printed garments while reducing waste and overproduction.

1. Fulfillment & Processing Time

Processing Time: 3–7 business days (includes printing, quality checks, and packaging before shipment).
Note: Processing time is separate from delivery/shipping time. Orders placed on weekends or holidays begin processing the following business day.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on item weight, destination, and selected carrier.

Shipping TypeEstimated Delivery (After Dispatch)

Standard Shipping 3 to 7 business days.

Expedited Shipping 2 to 3 business days.

Delivery times are estimates and may vary due to carrier delays or weather.

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates to appear.

4. Address Accuracy & Lost Packages

Incorrect Address: Customers are responsible for entering accurate shipping details. If a package is returned due to an invalid address, reshipping costs will be the customer's responsibility.
Damaged or Lost Items: If tracking shows your item was lost in transit or it arrives damaged, please notify us within 14 days of delivery at Luxuriousrootzllc@gmail.com with your order number and photo proof so we can issue a replacement.

5. International Shipping

International orders may incur customs fees, duties, or import taxes set by local governments. These fees are the buyer's responsibility.